{"id":4438,"date":"2017-12-15T11:47:33","date_gmt":"2017-12-15T11:47:33","guid":{"rendered":"https:\/\/rowvenice.org\/it\/?page_id=4438"},"modified":"2025-12-10T10:25:23","modified_gmt":"2025-12-10T09:25:23","slug":"faq","status":"publish","type":"page","link":"https:\/\/rowvenice.org\/it\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;12 Days of Christmas &#8211; Day 08 Accordion Module 1&#8243; module_class=&#8221;day8-acc day8-acc1&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; custom_margin=&#8221;0px||0px|&#8221; custom_padding=&#8221;0px||0px|&#8221; global_colors_info=&#8221;&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_post_title meta=&#8221;off&#8221; featured_image=&#8221;off&#8221; admin_label=&#8221;RV Post Title&#8221; _builder_version=&#8221;4.16&#8243; title_font_size=&#8221;38px&#8221; background_position=&#8221;center_left&#8221; background_blend=&#8221;darken&#8221; custom_margin=&#8221;0px||0px|&#8221; custom_padding=&#8221;0px||0px|&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;&#8221; custom_padding_last_edited=&#8221;on|&#8221; mix_blend_mode=&#8221;darken&#8221; saved_tabs=&#8221;all&#8221; global_colors_info=&#8221;&#8221;]\u00a0<br \/>\n[\/et_pb_post_title][et_pb_text _builder_version=&#8221;4.16&#8243; custom_css_main_element=&#8221;margin-top: -1em!important;&#8221; global_colors_info=&#8221;&#8221;]<\/p>\n<h3><span style=\"color: #799975;\">Ecco le risposte a tutte le tue domande.<\/span><\/h3>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;2&#8243; custom_padding_last_edited=&#8221;on|desktop&#8221; admin_label=&#8221;12 Days of Christmas &#8211; Day 08 Accordion Module 1&#8243; _builder_version=&#8221;4.16&#8243; max_width=&#8221;1170px&#8221; module_alignment=&#8221;center&#8221; custom_padding=&#8221;0vh|0%|3.1vw|0%&#8221; custom_padding_tablet=&#8221;10px|0%|10px|0%&#8221; custom_padding_phone=&#8221;&#8221; use_custom_width=&#8221;on&#8221; custom_width_px=&#8221;1170px&#8221; global_colors_info=&#8221;&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_accordion open_toggle_text_color=&#8221;#0b3954&#8243; open_toggle_background_color=&#8221;rgba(0,0,0,0)&#8221; closed_toggle_text_color=&#8221;#0b3954&#8243; closed_toggle_background_color=&#8221;rgba(0,0,0,0)&#8221; icon_color=&#8221;#0b3954&#8243; admin_label=&#8221;FAQ col 1&#8243; module_class=&#8221;accordion&#8221; _builder_version=&#8221;4.18.0&#8243; toggle_font=&#8221;Poppins|500|||||||&#8221; toggle_text_align=&#8221;left&#8221; toggle_font_size=&#8221;18px&#8221; toggle_letter_spacing=&#8221;-0.05px&#8221; toggle_line_height=&#8221;1.3em&#8221; body_text_align=&#8221;left&#8221; body_text_color=&#8221;#444444&#8243; body_line_height=&#8221;1.8em&#8221; text_orientation=&#8221;left&#8221; max_width=&#8221;568px&#8221; max_width_tablet=&#8221;100%&#8221; max_width_phone=&#8221;&#8221; max_width_last_edited=&#8221;on|tablet&#8221; custom_margin=&#8221;10px|0%|0%|0px&#8221; custom_padding=&#8221;0px|0%|0%|0%&#8221; custom_css_toggle=&#8221;border: none !important;||padding:0 !important;|| margin-bottom: 0 !important;&#8221; custom_css_toggle_title=&#8221;font-weight: 400;|| padding: 25px 20px 25px 0 !important;|| border-bottom: 1px solid #e7e7e7;&#8221; global_colors_info=&#8221;&#8221;][et_pb_accordion_item title=&#8221;Quante persone possono stare in una barca?&#8221; open=&#8221;on&#8221; _builder_version=&#8221;4.18.0&#8243; global_colors_info=&#8221;&#8221;]<\/p>\n<p><span style=\"font-weight: 400;\">La <\/span><i><span style=\"font-weight: 400;\">batela<\/span><\/i><span style=\"font-weight: 400;\"> pu\u00f2 trasportare fino a 4 persone.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Abbiamo a disposizione una batela grande riservata ai gruppi di 5 persone, prenotabile per ogni tipo di lezione che offriamo. Al di sopra delle 5 persone \u00e8 necessario prenotare due barche<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Nel caso ci fossero 3 bambini sotto l\u2019et\u00e0 di 10 anni, \u00e8 possibile prenotare una singola batela per 4 persone. Sar\u00e0 importante specificare nei commenti l\u2019et\u00e0 di ogni bambino.<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Quali sono i limiti d\u2019et\u00e0 per i bambini?&#8221; _builder_version=&#8221;4.18.0&#8243; global_colors_info=&#8221;&#8221; open=&#8221;off&#8221;]<\/p>\n<p>I bambini al di sotto dei 6 anni possono vogare in autonomia o assistiti da genitori o dall\u2019istruttrice, mentre al di sopra dei 6 anni saranno facilmente in grado di essere autonomi con un po\u2019 di concentrazione.<\/p>\n<p>Per i bambini al di sotto dei 4 anni la lezione \u00e8 gratuita.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;\u00c8 possibile assistere alla lezione senza vogare?&#8221; _builder_version=&#8221;4.18.0&#8243; global_colors_info=&#8221;&#8221; open=&#8221;off&#8221;]<\/p>\n<p>\u00c8 possibile, pur tenendo presente che la quota viene calcolata per il numero di partecipanti in barca, non importa se vogano o meno.<\/p>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Che cosa dobbiamo indossare?&#8221; _builder_version=&#8221;4.18.0&#8243; global_colors_info=&#8221;&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Basta indossare abiti larghi e comodi e scarpe sportive con suole flessibili. Nei pomeriggi d\u2019estate pu\u00f2 essere molto caldo, quindi \u00e8 meglio portare un cappello e dell\u2019acqua da bere.<\/p>\n<p>Quando \u00e8 pi\u00f9 freddo, conviene vestirsi a strati. Vogando ci si riscalda subito, quando si sta seduti ci si raffredda altrettanto rapidamente.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Qualcuno \u00e8 mai caduto in acqua?&#8221; _builder_version=&#8221;4.18.0&#8243; global_colors_info=&#8221;&#8221; open=&#8221;off&#8221;]<\/p>\n<p>No.<\/p>\n<p>Le nostre barche sono Batele, stabili e profonde. Non \u00e8 possibile cadere in acqua.<\/p>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;\u00c8 possibile acquistare un buono regalo?&#8221; _builder_version=&#8221;4.18.0&#8243; global_colors_info=&#8221;&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Certo! Puoi <a href=\"https:\/\/rowvenice.org\/it\/buono-regalo\/\">acquistare un buono regalo qui<\/a>, per un importo specifico oppure per un\u2019attivit\u00e0 particolare.<\/p>\n<p>Invieremo un codice da consegnare al destinatario del buono regalo; questo verr\u00e0 <a href=\"https:\/\/rowvenice.org\/it\/riscattare-buono\/\">riscattatto<\/a> in fase di prenotazione per la data e la fascia oraria desiderate.<\/p>\n<p>\u00c8 sempre possibile spostare la lezione senza alcuna penale fino a 48 ore prima<\/p>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][et_pb_text _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;&#8221;]<\/p>\n<p>&nbsp;<\/p>\n<h3><span style=\"color: #799975;\">Hai ancora delle domande? <a href=\"https:\/\/rowvenice.org\/it\/contattaci\/\">Scrivici direttamente<\/a>.<\/span><\/h3>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;0%|0%|0%|0.5vw&#8221; custom_padding_tablet=&#8221;0%|0%|0%|0px&#8221; custom_padding_phone=&#8221;&#8221; custom_padding_last_edited=&#8221;on|tablet&#8221; global_colors_info=&#8221;&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_accordion open_toggle_text_color=&#8221;#0b3954&#8243; open_toggle_background_color=&#8221;rgba(0,0,0,0)&#8221; closed_toggle_text_color=&#8221;#0b3954&#8243; closed_toggle_background_color=&#8221;rgba(0,0,0,0)&#8221; icon_color=&#8221;#0b3954&#8243; admin_label=&#8221;FAQ col 2&#8243; module_class=&#8221;accordion&#8221; _builder_version=&#8221;4.27.5&#8243; toggle_font=&#8221;Poppins|500|||||||&#8221; toggle_text_align=&#8221;left&#8221; toggle_font_size=&#8221;18px&#8221; toggle_letter_spacing=&#8221;-0.05px&#8221; toggle_line_height=&#8221;1.3em&#8221; body_text_align=&#8221;left&#8221; body_text_color=&#8221;#444444&#8243; body_font_size=&#8221;16px&#8221; body_line_height=&#8221;1.8em&#8221; text_orientation=&#8221;left&#8221; max_width=&#8221;568px&#8221; max_width_tablet=&#8221;100%&#8221; max_width_phone=&#8221;&#8221; max_width_last_edited=&#8221;on|tablet&#8221; custom_margin=&#8221;10px|0%|0%|0px&#8221; custom_padding=&#8221;0px|0%|0%|0%&#8221; hover_enabled=&#8221;0&#8243; custom_css_toggle=&#8221;border: none !important;||padding:0 !important;||margin-bottom: 0 !important;&#8221; custom_css_toggle_title=&#8221;font-weight: 400;|| padding: 25px 20px 25px 0 !important;|| border-bottom: 1px solid #e7e7e7;&#8221; global_colors_info=&#8221;&#8221; sticky_enabled=&#8221;0&#8243;][et_pb_accordion_item title=&#8221;Dove si parte?&#8221; open=&#8221;on&#8221; _builder_version=&#8221;4.18.0&#8243; global_colors_info=&#8221;&#8221;]<\/p>\n<p>Per ottenere le indicazioni stradali, \u00e8 possibile cercare \u201cRow Venice\u201d su Google O iOS Maps, oppure visitare la pagina <a title=\"Punti di Ritrovo\" href=\"https:\/\/rowvenice.org\/rvce\/it\/punto-di-ritrovo\/\">DOVE TROVARCI<\/a>, presente anche nella conferma di prenotazione ricevuta via e-mail, per informazioni complete. In caso di emergenza, sar\u00e0 sufficiente contattarci per ottenere indicazioni.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Dove termina la lezione?&#8221; _builder_version=&#8221;4.18.0&#8243; global_colors_info=&#8221;&#8221; open=&#8221;off&#8221;]<\/p>\n<p><span style=\"font-weight: 400;\">Al punto di partenza: <\/span><a href=\"https:\/\/rowvenice.org\/rvce\/it\/punto-di-ritrovo\/\"><span style=\"font-weight: 400;\">DOVE TROVARCI<\/span><\/a><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Vogate in inverno?&#8221; _builder_version=&#8221;4.18.0&#8243; global_colors_info=&#8221;&#8221; open=&#8221;off&#8221;]S\u00ec! In realt\u00e0, la stagione invernale \u00e8 uno dei momenti migliori per vogare, dato che con meno traffico di imbarcazioni a motore la laguna \u00e8 calma. Con un po\u2019 di sole e con la voga ci si riscalda in fretta![\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Che cosa succede se piove?&#8221; _builder_version=&#8221;4.18.0&#8243; global_colors_info=&#8221;&#8221; open=&#8221;off&#8221;]In caso di tempo avverso, come pioggia o vento forte cerchiamo di riprogrammare la lezione. <\/p>\n<p>Nel caso fossimo costretti ad annullare definitivamente, offriamo un rimborso dell\u2019importo totale, meno 5 \u20ac di spese amministrative.[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Ci sono limiti di altezza o peso?&#8221; _builder_version=&#8221;4.18.0&#8243; global_colors_info=&#8221;&#8221; open=&#8221;off&#8221;]<\/p>\n<p>L\u2019agilit\u00e0 \u00e8 pi\u00f9 importante del peso. Quello che conta \u00e8 essere in grado di entrare e uscire dalla barca e di spostarsi durante la lezione in barca, una volta partiti, per fare a turni con i compagni di barca.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Abbiamo una sedia a rotelle, che facciamo?&#8221; _builder_version=&#8221;4.27.5&#8243; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;&#8221; open=&#8221;off&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p>Nelle nostre batele c&#8217;\u00e8 spazio per una sedia a rotelle chiusa, ma la persona che la utilizza deve avere la mobilit\u00e0 necessaria per salire e scendere dalla barca.<\/p>\n<p>Se questo non \u00e8 possibile, la persona con la sedia a rotelle potr\u00e0 seguire la parte iniziale della lezione nella fondamenta di Madonna dell&#8217;orto che costeggia il canale, ed attendere la fine della lezione nello splendido giardino dell&#8217;hotel Heureka, a pochi metri dal nostro meeting point.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Perch\u00e9 richiedete il numero di telefono?&#8221; _builder_version=&#8221;4.18.0&#8243; global_colors_info=&#8221;&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Venezia \u00e8 una citt\u00e0 complicata, a volte anche per i residenti. Abbiamo necessit\u00e0 di sapere se ci sono dei ritardi, aggiornarci sulle condizioni meteorologiche oppure offrire indicazioni stradali per raggiungerci.<\/p>\n<p>Utilizzeremo il numero cellulare solo in caso di necessit\u00e0 o mancata risposta tramite altri canali. Potete contattarci anche con Signal, Telegraph, iMessage o Whatsapp.<\/p>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u00a0 Ecco le risposte a tutte le tue domande.La batela pu\u00f2 trasportare fino a 4 persone. Abbiamo a disposizione una batela grande riservata ai gruppi di 5 persone, prenotabile per ogni tipo di lezione che offriamo. Al di sopra delle 5 persone \u00e8 necessario prenotare due barche Nel caso ci fossero 3 bambini sotto l\u2019et\u00e0 [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"<h4>Has anyone ever fallen in?<\/h4>\r\nNever! Our lovely batella boats are stable, spacious and deep; the only way you\u2019ll ever end up in the water is if you jump in on purpose.\r\n<h4>How many people can fit in a boat?<\/h4>\r\nEach rare <em>batelina<\/em> holds up to four people. If you have 3 children under 10 years old, you may book for four people, but list your children\u2019s ages in Tell Us More. PLEASE NOTE: For safety reasons, if the instructor deems that the group is older, larger, or heavier than the equivalent of four adults, one person will have to stay behind.\r\n\r\nIf you have 5 people you will need two boats, also to allow plenty of rowing time for each person. We do keep boats close together for groups, this provides good photo ops as well. There is a possibility of a 5 person boat with 2 instructors for the same cost as two boats; request it when you make your booking and if it's available, we'll substitute that batela for the other two.\r\n<h4>What should we wear?<\/h4>\r\nJust wear loose, comfortable clothing and flexible shoes. On summer afternoons, it can be very warm, so bring a hat, perhaps an umbrella, and some water with you (we\u2019ll have some, too). When it\u2019s cool, layers are the key, because when you row you\u2019ll warm up immediately, when you sit and ride while your companion rows, you\u2019ll cool off just as quickly.\r\n<h4>Where do we meet?<\/h4>\r\nFor directions,\u00a0search <b>Row Venice Meeting Point<\/b> in Google maps, or <a href=\"http:\/\/rowvenice.org\/meeting-point\">click MEETING POINT<\/a> page for detailed instructions (also in your confirmation). Keep our phone numbers handy should you need an assistance or to let us know you'll be delayed.\r\n<h4>How do I get there from my hotel?<\/h4>\r\nSee the above response. Check with your hotel staff IF the know Venice well (some are from the mainland, and do not know the city).\r\n\r\nWe would allow at least 60 minutes from San Marco or Castello, depending on whether you\u2019re walking or taking the vaporetto; the normal meeting point is 10 minutes from the Ca\u2019 d\u2019Oro or San Marcuola vaporetto stops.\r\n<h4>What happens if it rains?<\/h4>\r\nUnless you want to help your instructor bail out the boat afterward, we can\u2019t row in the rain. High winds (20km \/ hr and above) may also prevent us from conducting the lesson.\r\n\r\nIn the event of intemperate weather, please check email and\/or text messages as we attempt to reschedule your lesson (it helps to have a a few days in Venice in this case). If we have to cancel definitively, we will refund your payment.\r\n<h4>Do you offer gift certificates?<\/h4>\r\nYes! Just create a new account, and choose Gift Certificates. You will receive a certificate with a voucher code, the recipient will enter that in Promotion Code when they reserve a lesson date and time and there will be no cost to them.\r\n<h4>My friend\/spouse\/companion would like to come along and watch.<\/h4>\r\nThat\u2019s fine, just be aware that the fare is calculated for the number of people in the boat, whether they row or not.\r\n<h4>I am above-average weight\/height. Can I still row?<\/h4>\r\nAgility is more important than weight. You need to be limber enough to get in and out of the boat, and shift around easily once you\u2019re rowing as you trade places with your companions, etc.\r\n<h4>Where does the lesson finish?<\/h4>\r\nAt the same place it starts.\r\n<h4>Why do you keep nagging me about a cell phone?<\/h4>\r\nVenice is a confusing city, even for us locals. We want to know you're on your way if you're late, and be able to give you more directions should you need them, and let you know if there are weather problems. We won\u2019t contact you unless we need to, but if you are late, with a cell we can try and track you down, and if you get lost, you\u2019ll only need to give a call or text, and we\u2019ll guide you in. If you have no cell or smartphone, there\u2019s nothing we can do. iMessage and Whatsapp messages work just fine.\r\n\r\nHave more questions? Please <a title=\"Contact Us\" href=\"http:\/\/rowvenice.org\/contact-us\/\">contact us<\/a>.","_et_gb_content_width":"","footnotes":""},"class_list":["post-4438","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/rowvenice.org\/it\/wp-json\/wp\/v2\/pages\/4438","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/rowvenice.org\/it\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/rowvenice.org\/it\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/rowvenice.org\/it\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/rowvenice.org\/it\/wp-json\/wp\/v2\/comments?post=4438"}],"version-history":[{"count":24,"href":"https:\/\/rowvenice.org\/it\/wp-json\/wp\/v2\/pages\/4438\/revisions"}],"predecessor-version":[{"id":213154,"href":"https:\/\/rowvenice.org\/it\/wp-json\/wp\/v2\/pages\/4438\/revisions\/213154"}],"wp:attachment":[{"href":"https:\/\/rowvenice.org\/it\/wp-json\/wp\/v2\/media?parent=4438"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}