Your questions answered here.
Do you offer gift certificates?
Yes! Just create a new account for yourself, then choose Gift Certificates to purchase. You will receive a certificate with a voucher code; the recipient will use that in Promotion Code when they reserve a lesson date and time and there will be no cost to them.
How many people can fit in a boat?
Each rare batelina holds up to four people. If you have 3 children under 10 years old, you may book for four people, but list your children’s ages in Tell Us More. PLEASE NOTE: For safety reasons, if the instructor deems that the group is older, larger, or heavier than the equivalent of four adults, one person will have to stay behind.
If you have 5 people you will need two boats, also to allow plenty of rowing time for each person. We do keep boats close together for groups, this provides good photo ops as well. There is a possibility of a 5 person boat with 2 instructors for the same cost as two boats; request it when you make your booking and if it’s available, we’ll substitute that batela for the other two.
My friend/spouse/companion would like to come along and watch.
That’s fine, just be aware that the cost is calculated according to the number of people in the boat, whether they row or not.
Has anyone ever fallen in?
Never! Our lovely batella boats are stable, spacious and deep; the only way you’ll ever end up in the water is if you jump in on purpose.
What should we wear?
Just wear loose, comfortable clothing and flexible shoes. On summer afternoons, it can be very warm, so bring a hat, perhaps an umbrella, and some water with you (we’ll have some, too). When it’s cool, layers are the key, because when you row you’ll warm up immediately, when you sit and ride while your companion rows, you’ll cool off just as quickly.
Where do we meet?
Can you pick us up from our hotel?
What happens if it rains?
Unless you want to help your instructor bail out the boat afterward, we can’t row in heavy rain. High winds (20km / hr and above) may also prevent us from conducting the lesson.
If bad weather is predicted the day prior to your lesson and we can reschedule, we will get in touch. Otherwise, weather is famous here for changing quite frequently so se’ll wait until about an hour before your scheduled lesson to see if it’s possible to row.
Make sure to stay available via and/or text messages as we will attempt to reschedule your lesson if necessary (it helps to have a a few days in Venice in this case). If we must cancel definitively, we will refund your payment – €5 administration fee.
I am above-average weight/height. Can I still row?
Where does the lesson finish?
Why do you keep nagging me about a mobile phone number?
Venice is a confusing city, even for us locals. We want to know you’re on your way if you’re late, and be able to give you more directions should you need them, and let you know if there are weather problems.
We won’t contact you unless we need to, but if you are late, with a cell we can try and track you down, and if you get lost, you’ll only need to give a call or text, and we’ll guide you in. If you have no cell or smartphone, there’s nothing we can do. iMessage and Whatsapp messages work just fine.